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Changes to Access Arrangements

**Attendance at Surgery**

Updated on 29 March 2022


Due to the high risks of transmission of Covid-19 and other Respiratory Infections we are strictly controlling access to Kessington Medical Centre to protect patients, our staff and the wider public.

  • We are following Scottish Government Guidance with regard to not just Covid-19 but also other Respiratory Infections
  • We still require to socially distance patients in the waiting area
  • Any patient with potential RESPIRATORY INFECTION requires to be kept away from other patients
  • All patients entering the building must answer 7 questions as directed by Scot Gov
  • When phoning please help reception help you by advising the reason for any appointment
  • This allows reception to signpost/arrange the most appropriate appointment with appropriate professional who may not be the GP
  • The majority of appointments with a GP will initially be by telephone and the GP will then arrange a face to face appointment where appropriate 
  • We have therefore had to suspended all online appointment booking
  • Do not enter to make appointments - phone 0141 212 0700
  • Do not enter to order prescriptions - phone 0141 406 6380 or use online access.
  • Please do not collect prescriptions from reception unless advised by staff. Please advise when ordering scripts which local pharmacy you wish to collect from.


  • Child Health Surveillance: It is important the physical check is done before 12 weeks by the GP. Please do not delay this check.
  • If you think you may have a new cancer - Do not delay - please arrange a telephone appointment.
  • If you think you or a relative are having a heart attack or stroke - Do not delay - call 999
  • We are managing many patient's problems by way of telephone consult. Please arrange with reception.
  • Where needed we now have access to video consultations
  • We are still seeing patients where we can't mange the problem by phone or video. Should the GP decide this is sensible they will arrange a time for you to come down.

Help us to help you and the rest of the community!

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